A Day That Reminded Us Why We Serve - Collexia Payments (Pty) Ltd - Beyond Payments | Collexia Payments (Pty) Ltd - Beyond Payments

A Day That Reminded Us Why We Serve

A Day That Reminded Us Why We Serve
A Day That Reminded Us Why We Serve

02 Jan 2026

On 24 December 2025, our team had the privilege of visiting the paediatric oncology ward at Central Hospital Windhoek to spend time with children bravely fighting cancer and to deliver care packages prepared especially for them.

What was intended as a simple act of giving quickly became one of the most humbling and meaningful experiences of our year. This visit was made possible after Violet from Black Olive Marketing reached out to us and invited us to be part of this meaningful initiative. We are deeply grateful to Violet and the Black Olive Marketing team for thinking of us and for the care, compassion, and effort they poured into assembling care packages alongside us. It was a true collaboration rooted in kindness and purpose.

As we walked into the playroom, we were welcomed by smiles, curiosity, and a quiet strength that is hard to put into words. The care packages were thoughtfully put together to offer comfort — small items to soothe sore bodies, bring warmth, ease nausea, and most importantly, remind each child that they are seen, valued, and deeply cared for.

Laughter filled the room as gifts were opened, and for a moment, the hospital walls faded into the background. It was a powerful reminder of how resilient children are, even in circumstances no child should ever have to face.

Before we left, we were told there was one child who could not join the others. He was too weak to leave his room.

We went to see him.

His parents were by his side, quietly present in a way only parents who have spent many long days and nights in hospital rooms can be. They welcomed us in, and after a short conversation, they asked if we could please pray with them.

In that moment, everything else fell away.

We stood together — strangers just minutes before — united by hope, faith, love, and the shared understanding of how precious life truly is. It was emotional. It was raw. And it was deeply human.

That moment reminded us why we do what we do.

Corporate Social Responsibility is not just about donations or projects. It is about presence. About empathy. About showing up — especially when it is uncomfortable, emotional, and humbling. It is about recognising the strength of families walking unimaginable journeys and doing what we can, however small it may seem, to bring light into heavy spaces.

We left that day changed.

Grateful for our health, for our families, and for the opportunity to make a difference — even if only for a moment — in the lives of children who teach us more about courage than any textbook ever could.

To the children, parents, and healthcare workers we met: thank you for allowing us into your space and your stories. You will remain in our hearts.

This visit reaffirmed our commitment to serve with compassion, integrity, and purpose — not only through the work we do, but through the lives we touch.

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